This page explains pricing, payment processing, taxes, billing information and refunds for online purchases at Cardtel Lounge.

Accepted Payment Methods

Cardtel Lounge currently processes online payments through Shopify Payments. The exact cards, wallets or other options available for a transaction are those displayed during checkout.

Pricing and Currency

Online prices are shown in U.S. dollars unless otherwise displayed. The final amount payable is shown before the order is submitted.

Sales Tax

Applicable sales tax is calculated during checkout based on the order and delivery information where required.

When You Are Charged

The checkout flow shows the amount to be paid and processes the transaction through the payment methods available at that time.

Payment Security

Online checkout is provided through Shopify and the payment services available through it. Do not send complete card numbers, card-security codes or banking passwords to Cardtel Lounge by email.

Fraud Prevention and Authorization

A transaction may be declined, reviewed or canceled when reasonably necessary because of payment failure, suspected fraud, security concerns or invalid order information.

Billing Address and Information

Customers should provide accurate billing information requested during checkout. Incorrect information can cause a payment to fail or require additional review.

Declined Payments

If payment is declined, review the information entered and any checkout message. Your bank or payment provider may be able to explain a decline that originates from its systems.

Order Confirmation and Receipts

After a successful purchase, order confirmation information is sent to the checkout email address.

Pricing Changes and Listing Errors

Prices may change before an order is placed. A clear and genuine pricing or listing error may be corrected before fulfillment, with an appropriate cancellation and refund where necessary.

Order Cancellations

If an order is successfully canceled after payment was collected, the refund is issued to the original payment method.

Refunds

For an approved return, Cardtel Lounge normally processes the refund within 5–10 business days after the returned product is received, inspected and approved. The payment provider may require additional posting time.

Pending or Duplicate Charges

A bank may temporarily display a pending authorization even when a transaction is not completed. If you believe you were charged more than once, contact us with the order information but do not send sensitive payment credentials.

Payment Method Availability

Payment methods can vary by device, browser, customer eligibility or checkout configuration. The checkout page is the source of truth for the options available for that transaction.

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